AI agents and platform access
Who controls the customer relationship when software does the shopping?
Walmart sets terms for AI shopping agents: an MCP-based Agent Gateway launching as a beta for companies and developers, agent profiles in customer accounts with approval for every purchase or a spending limit, the same prices for agents as for people, and blocking for agents that don't comply.
PrimarySalesforce agrees to buy Braze, a customer-messaging platform, for about $5.66 billion ($47.50 a share in cash). Expected to close in Salesforce's fiscal 2028.
Reporting- Salesforce to acquire Braze in a $5.66 billion deal Reuters via The Star
Perplexity moves to dismiss the amended complaint, arguing it repeats theories the Ninth Circuit already rejected and that Amazon's terms are an at-will contract.
ReportingCan a platform refuse an AI agent that its own customer has authorized?
What it could establish
Whether a site's terms and technical blocks can stop an agent acting for a signed-in customer, or whether the customer's authorization carries through.
What would settle it
A ruling on the motion to dismiss or the merits, a settlement, or a common access standard adopted across major retailers.
Amazon files an amended complaint adding tortious interference with contract. It alleges Comet for iOS copied users' session cookies to Perplexity's servers, which then reached Amazon directly, contradicting Perplexity's appellate briefs.
AllegationAmazon blocks Meta's Muse assistant from Amazon.com, saying unauthorized agent access violates its Conditions of Use. Meta says Muse cannot see users' passwords or payment methods.
Reporting- Amazon blocks Meta's Muse and accuses Perplexity of misleading a court The Next Web (citing Bloomberg)
Ninth Circuit vacates the preliminary injunction against Perplexity. On this record, the user, not Perplexity, accessed Amazon's servers with the agent as a tool. Not a merits ruling; the court declined to set a broader rule for agentic AI.
PrimaryAmazon sues Perplexity in federal court in San Francisco over its Comet browser agent shopping on Amazon.com.
Reporting